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[SOLVED] Error: please contact support

Prestashop modules by Endpulse > Prestashop Addons > QuickUpdate > [SOLVED] Error: please contact support

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Topic: [SOLVED] Error: please contact support (Read 4781 times)

elena

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[SOLVED] Error: please contact support

« on: April 30, 2012, 08:03:18 PM »

Hi,
I installed your addon on my modules folder. Since I had trouble extracting the zip file, I have unziped installPack and upload in admin folder.
Now, if I go to "www.mywebsite.it/adminfolder/quickupdate/" I receive an error (please see attached images).
I have already set permission on 777.
How could I fix it?

Thanks


« Last Edit: May 04, 2012, 01:05:56 PM by admin »	Logged

elena

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Re: Error: please contact support

« Reply #1 on: April 30, 2012, 08:05:30 PM »

sorry, I forgot to say that i tried to install version 4.5 and my prestashop version is 1.4.7.0.
Thanks


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admin

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Re: Error: please contact support

« Reply #2 on: May 02, 2012, 01:11:19 PM »

Hi Elena,

By looking at the attached screenshots i can only tell that there is some error on loading the initial product data into the QuickUpdate application module.

Please send us an email to support[at]endpulse.com with some more details regarding your website (preferably access details so we can run some tests) and browser you used.

Best regards.


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elena

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Re: Error: please contact support

« Reply #3 on: May 02, 2012, 01:24:03 PM »

Hi,
I sent you email with my website details. Let me know if you need some more info.
Best Regards,
Elena


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admin

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Re: Error: please contact support

« Reply #4 on: May 04, 2012, 01:05:39 PM »

Hi,

Marking this as solved because the problem was caused by a memory limitation / setting on the server and not a bug in the module.

Best regards.


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Arjan on QuickUpdate:
"The new version of QuickUpdate is even better than the old one… Fantastic job! It saves me so much time! "
Fernando on Live Filter PRO:
"The module of presta live filter pro is amazing, the demo works wonderful, great work."
Lisa on QuickUpdate:
"Love the module and all the new features such as price precision (decimal place determination), the new header redesign, the ability to save one's preferred layout for X days, image size / row height determination, etc... Saves us lots of time and works a treat!! Definitely can recommend this module!!"
Dwayne on QuickUpdate:
"Great little module"
Cameron on QuickUpdate:
"Thanks again for a great product"
Elide on QuickUpdate:
"Hi, congratulations for the module is great!!!"
Martin on QuickUpdate:
"F***ing great module ! Just so you know :)"
Cameron on QuickUpdate:
"It is a great module!"
John on QuickUpdate:
"Thanks again for your module – it’s a great tool"
Jan on QuickUpdate:
"It looks like a great module, it is big help for me!"
Ben on QuickUpdate:
"Great module by the way!"
Nikolay on QuickUpdate:
"QuickUpdate module is great thing."
Mark on Facebook Connect:
"Thank for such a great module"
Dmitriy on Facebook Connect:
"Thanks it is really great module."
Michael on QuickUpdate:
"Also, the QuickUpdate module is excellent, and has already saved us hours in time we would have otherwise had to spend changing the products through the standard back end. Feel free to use me as an endorsement, and if you have any customers who are on the fence about buying it, have them contact me and I will talk you up!"

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