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Live Filter PRO malfunctioning - features problem, category index problem
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Author Topic: Live Filter PRO malfunctioning - features problem, category index problem  (Read 2118 times)
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« on: June 06, 2012, 02:44:31 PM »

Hello,
i've bought your product Live FILTER PRO. I've installed that without any problem.
I have products separated in 4 categories, each having 2 subcategories.
I can use filter just for 1. category and its 1. subcategory.

When i click on other categories, i just see FILTER with orange-black animation of wheel, but it doesn't change to desired result (menu with filters).

I thought it is caused but not-indexed products, but all my products are indexed and found by search without any problem.

Another problem is with features. I've defined 6 features and all products have some values for these features. But working filter (1. category) is working for just 4 features, other 4 are displayed, but nothing happens when i click on it!

Any ideas, how to solve this?

Thanks a lot, regards Novak
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« Reply #1 on: June 07, 2012, 03:21:35 PM »

Hi Novak,

Please send us your website details to our support email so we can run some checks.

Best regards.
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