Prestashop modules by Endpulse Software
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[SOLVED] Column count doesn't match value count at row 1
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Author Topic: [SOLVED] Column count doesn't match value count at row 1  (Read 3311 times)
Marco
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« on: October 04, 2011, 11:47:05 AM »

please check, quickupdate is unusable due this error.
-no data available on my apache log errors.
-impossibile to update prices, impossible to update descriptions.
-sometimes it works sometimes no
-when this error is showed sometime the changes are done in database.
-quickupdate never shows changes after updating on db, to see changes I only need to go in BO
-prestashop 1.4.3
« Last Edit: October 18, 2011, 01:11:06 PM by admin » Logged
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« Reply #1 on: October 04, 2011, 02:07:11 PM »

Hi Marco,

1. Did this error happen recently?
2. If yes, any changes to your products (ex. DB table changes) that might affect the functionality?
3. Does this happen when updating one or multiple products at a time?
4. Check if you may have left some column empty by mistake (categories / references)??

If none of the above issues / questions apply, please send us an email to support[at]endpulse.com with your credentials.

Best regards
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Marco
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« Reply #2 on: October 04, 2011, 02:27:01 PM »

hello,
no no changes to Db, the error appears always now (1 or plus products changed), I've removed columns I do not need from layout, for other things, I was only changing prices...
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Marco
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« Reply #3 on: October 17, 2011, 12:26:25 PM »

please help, I've sent my access data
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« Reply #4 on: October 17, 2011, 03:42:53 PM »

Hi Marco,

Received you details, thank you for the test we will be investigating you issue and hopefully come with a solution later today or tomorrow.

Best regard.
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Marco
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« Reply #5 on: October 17, 2011, 11:11:38 PM »

To help your investigation: I see this error principally when I go to change the short descriptions
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« Reply #6 on: October 18, 2011, 01:10:47 PM »

Hi Marco,

Again thank you for your help, we identified the issue (which is actually a bug) and implemented the fix into the QuickUpdate module.

Anyone also affected by the following issue, please update the module:

1. Receiving "Column count does not match value count at row 1" error when updating product descriptions.

The module package is updated now.
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